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 1 reviews
by Dan Gauldin on Performance Truck, Inc.
Glad We Broke Down In Knoxville

My wife and I were on our way to Memphis with a layover in Knoxville. Fourteen miles from our hotel for the night, the low battery indication came on. We breathed a huge sigh of relief as we parked at the Hampton Inn, and the engine died a minute later. We wanted to get back on the road as soon as possible the next day in order to make our commitments that afternoon. Having the vehicle towed to a dealership for repairs could have taken an entire day. Instead, we used the hotel's complimentary computer to explore our options. I decided to call Performance Truck, and as soon as I spoke to the Gentleman on the phone, I knew that I had made the right decision. He diagnosed the problem over the phone as a bad alternator, and promised to be at the hotel around 8:30 the next morning. Johnny, the technician, brought two alternators with him just to make sure he had the right one, and he had us up and running before 9:00. It's not often that I write reviews, but I called Performance Truck to thank them for the great service, and wanted to recommend them to anyone else who might find themselves in a jam like we did.