Reviews

We want to hear from YOU!

We pride ourselves in our superior customer service and want to hear what you have to say. Please take a moment to review our business so we can continue to strive to be the best. Also, while you are here, please feel free to read about other customers’ experiences.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 1 reviews
by Dan Gauldin on Performance Truck, Inc.
Glad We Broke Down In Knoxville

My wife and I were on our way to Memphis with a layover in Knoxville. Fourteen miles from our hotel for the night, the low battery indication came on. We breathed a huge sigh of relief as we parked at the Hampton Inn, and the engine died a minute later. We wanted to get back on the road as soon as possible the next day in order to make our commitments that afternoon. Having the vehicle towed to a dealership for repairs could have taken an entire day. Instead, we used the hotel's complimentary computer to explore our options. I decided to call Performance Truck, and as soon as I spoke to the Gentleman on the phone, I knew that I had made the right decision. He diagnosed the problem over the phone as a bad alternator, and promised to be at the hotel around 8:30 the next morning. Johnny, the technician, brought two alternators with him just to make sure he had the right one, and he had us up and running before 9:00. It's not often that I write reviews, but I called Performance Truck to thank them for the great service, and wanted to recommend them to anyone else who might find themselves in a jam like we did.